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What to Do After an Accident · 2026-06-10 · 6 min read

Hail Damage Car Repair: What It Involves and How Insurance Works

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Hail storms in Contra Costa County and the greater Bay Area are not a weekly event, but they happen. When one rolls through, the aftermath is sometimes hundreds of cars with dimpled hoods, dented roofs, and chipped paint sitting in parking lots and driveways across Brentwood and Antioch. Drivers who have not dealt with hail damage before are often not sure whether their insurance covers it, how serious the damage actually is, or what the repair involves.

At Mashore Autobody in Brentwood, we handle hail damage claims the same way we handle any other collision work: honest assessment, thorough documentation, and a finished result that looks like it never happened. Here is everything you need to know before you make any decisions about your car.

What hail actually does to a car

Hail hits metal panels at speed, and the impact leaves dents ranging from tiny dimples to larger, deeper marks depending on the size of the stones. The hood, roof, and trunk lid take the most direct hits because they are horizontal and fully exposed. Quarter panels, fenders, and the tops of doors can take damage too, though less consistently.

Small hail, roughly pea-sized, creates patterns of shallow dents across large panel areas. Larger stones do more concentrated damage and are more likely to crack or chip the paint. Whether the paint is broken or still intact is one of the first things we check, because it drives which repair method makes the most sense for your car.

Paintless dent repair versus traditional repair for hail damage

Hail damage is one of the situations where paintless dent repair, or PDR, is often the right answer. PDR works the metal back into shape from behind the panel without touching the paint. When hail leaves many small dents but the paint is still intact and uncracked, PDR can restore the panel efficiently and preserve your factory finish.

When hail cracked or chipped the paint down to the metal, PDR alone is not enough. Those areas need traditional repair: the dent is worked out, the paint is fixed, and the finish is matched and blended so the damage disappears. A single hail event can leave a car that needs PDR in some areas and full refinishing in others. We assess each panel separately and tell you exactly what we are recommending and why before any work starts.

Does your insurance cover hail damage

In most cases, yes. Hail damage falls under comprehensive coverage, not collision coverage. Comprehensive covers damage to your car from events outside a direct collision, including hail, falling tree branches, flooding, vandalism, and animal strikes.

Comprehensive coverage carries its own deductible, often lower than the collision deductible on the same policy. Before you file a claim, compare the repair estimate to your deductible. If the repair cost is well above the deductible, filing makes sense. If it is close, paying out of pocket may be simpler. A free estimate gives you the number you need to make that comparison.

What to do right after a hail storm

Take photos as soon as the storm passes. Wide shots of the whole vehicle from each angle, and close-up shots of the damage on each panel. Good photos give us a clear starting point when you bring the car in and support your claim when you file. Note the time and location of the storm. If other vehicles nearby were also hit, that context helps establish the cause for your insurer.

Do not attempt repairs on your own before the claim is settled. Using a plunger, a hair dryer, or dry ice on hail dents at home almost always makes the damage worse and can compromise the paint in ways that change the repair scope. Let the shop assess the car first, before anything else touches the damaged panels.

How the repair and claim process work together

We start with a free estimate. We go over the vehicle panel by panel, document the damage with photos and notes, and tell you what each panel needs. If you have an open claim, we work with your insurer directly from there.

Hail repairs can take a few days to a week or more depending on how many panels were hit and how significant the damage is. We give you a realistic window up front and keep you updated as work moves. We handle the adjuster communication so that piece of the process does not land on you.

After the repair: protecting your finish going forward

Once the car is restored, protecting the finish slows down the next round of wear. Park in a garage or covered space during storm season when you can. A coat of wax or sealant adds a protective layer over the clear coat and helps it shed water.

Frequently asked questions

Does car insurance cover hail damage?

Yes, if you have comprehensive coverage. Hail damage is a comprehensive claim, not a collision claim. Comprehensive covers damage from events outside a direct collision, including hail, falling objects, and animal strikes. Check your declarations page to confirm you carry comprehensive coverage and what your deductible is.

What is the best way to repair hail damage?

It depends on whether the paint is intact. When the paint is undamaged, paintless dent repair is often the right choice because it works the metal back into shape without repainting. When hail cracked or chipped the paint, traditional repair and refinishing is needed in those areas. We assess each panel and tell you which method applies before any work begins.

Can I pop hail dents out myself?

We recommend against it. DIY methods like plungers, hair dryers, or dry ice frequently make hail dents worse or damage the paint further, which changes the repair scope and can complicate your claim. Let the shop assess the car before anything touches the panels.

How long does hail damage repair take?

It depends on how many panels were hit and whether paint refinishing is needed alongside PDR. A car with dents across several panels can take a few days to a week or more. We give you a realistic timeline at the free estimate before any work starts.

Will filing a hail damage claim raise my insurance rates?

Comprehensive claims are generally considered not-at-fault events, and most insurers treat them differently than an at-fault collision claim. That said, insurer practices vary. Confirm with your insurer how a comprehensive claim would affect your specific policy before you file.

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Next step

If your car took hail damage and you are not sure what you have or how to proceed, a free estimate is the right first step. We work with every insurance company and handle the claim back and forth for you, so the repair stays painless on your end.

Call (925) 516-1930 or stop by 44 Sycamore Ave, Suite A in Brentwood. Estimates are free. Read about our what to do after an accident, how we work, or get directions and hours. We serve Brentwood, Oakley, Antioch, Discovery Bay and Byron.

Where we are

Where we are and who we serve

Find us

44 Sycamore Ave, Suite A, Brentwood, CA 94513

(925) 516-1930

Hours

Monday to Friday, 8 AM to 5 PMClosed for lunch from 12 to 1Saturday by appointment onlySunday closed

Who we serve

Customers come to us from Brentwood, Oakley, Antioch, Discovery Bay, Byron.

Find us on Google Maps44 Sycamore Ave, Suite A, Brentwood, CA 94513Get directions →
Call (925) 516-1930